給政府部門等的在職訓練

給政府部門或社福團體或私人機構提的在職訓練

Contents of Different Training Topics

List of Clients

Clients’ Feedback

其他專業培訓

給政府部門或社福團體或私人機構提的在職訓練

Family Wellness Centre provides tailor-made training programs for years. We have solid experience in conducting training programs on topics of EQ, AQ, communication, staff counseling, gender awareness, personal effectiveness, team building, enneagram, negotiation and stress management. These training programs are in form of talks, seminars and workshops for teachers, parents, civil servants of Civil Service Bureau, Transport Department, Education Department, Social Welfare Department and Health Department, Macau Social Welfare Institute, and staff of private companies. Generally speaking, over 85% of the participants were satisfied or very satisfied with our training programs. Such experiences make us be confident to understand and meet the training needs.

Striving to transcend is our ambition. We aim at designing professional training programmes that are highly practical and useful, delivering in a supportive and relaxed learning environment.

Contents of Different Training Topics

Workshop on EQ and AQ

  • What is emotion
  • Component of EQ
  • Component of AQ
  • Ways to enhance EQ & AQ in work place

Employee Counseling

  • Rationale of Employee Counseling
  • Stages of Employee Counseling
  • Essential Skills
  • Ways to handle difficult staffs

Stress Management

  • Stress symptoms
  • Elements of different Emotions
  • Aware of Your Thinking Pattern
  • Relaxation Exercise

Managing and Enhancing Personal Effectiveness at Work

  • Dealing with Work Stress
  • Good Working Habits
  • Ways to achieve Work-Life Balance

Peer Counseling

  • Elements of a helping relationship
  • Observation and Responding skills
  • Case Study

Gender Awareness

  • Gender Concepts in Daily Life
  • Local Gender-related Statistics
  • International and Local Instruments
  • Gender Mainstreaming and Application

Enneagram and Working Relationship

  • Theories of Enneagram
  • Characteristics of different types
  • Directions for self growth
  • Art of working with different types

Mentoring

  • What is mentoring
  • Quality of a Good Mentor
  • Essential Mentoring Skills

For any further enquiry or details, please feel free to contact us at 3443 1601.

List of Clients

Employee Support Trainings for Governmental Bureaux and Departments

General Grades Office, CSB (2011-2012)
Workshop on EQ and AQ for EOs (up to 2 classes) (in progress)

General Grades Office, CSB (2011-2012)
Two-day workshop Counselling Workshop for EOII (14 classes)(in progress)

General Grades Office, CSB (2010-2011)
Two-day workshop Counselling Workshop for EOII (14 classes)

General Grades Office, CSB (2009-2010)
Two-day workshop Counselling Workshop for EOII (15 classes)

General Grades Office, CSB (2009)
Workshop on Stress Management for EOI (2 classes)

General Grades Office, CSB (2008)
Two-day workshop on Employee Counselling

General Grades Office, CSB (2008)
Workshop on Counseling for clerical and secretarial staff (2 classes)

General Grades Office, CSB (2008)
Training Programme for Mentors of the EO Grade (8 classes)

General Grades Office, CSB (2007)
Training Programme for Mentors of the EO Grade (5 classes)
One-day workshop on Employee Counselling for EOII

General Grades Office, CSB (2006)
One-day workshop on Counseling for clerical and secretarial staff (2 classes)
Two-day workshop on Employee Counseling for Executive Officers (2 classes)

Labour and Welfare Bureau (2010-2011)
Workshop on Gender Awareness for civil servants (15 classes)

Labour and Welfare Bureau (2009-2010)
Web course on Gender Awareness for civil servants (in English)

Labour and Welfare Bureau (2008-2009)
Web course on Gender Awareness for civil servants (in Chinese)

Labour and Welfare Bureau (2008)
Workshop on Gender-related Training for Newly Recruited AOs

Health, Welfare and Food Bureau (2007)
Workshop on Gender-related Training for Newly Recruited AOs

Customs and Excise Department (2008-2009)
Training Course for Staff Coaching (6 classes)

Department of Health (2011)
Workshop on Effective Communication and Interpersonal Skills (3 classes)

Lands Department (2008-2009)
Workshop on Emotional Intelligence in Action for Survey Officers (3 classes)

Civil Service Training & Development Institute, CSB (2011-2012)
Workshop on Gender Awareness for supervisory staff (2 classes)
Workshop on Gender Awareness for frontline staff (2 classes)

Civil Service Training & Development Institute, CSB (2008-2009)
Workshop on Gender Awareness for supervisory staff (3 classes)
Workshop on Gender Awareness for frontline staff (3 classes)

Civil Service Training & Development Institute, CSB (2008)
Workshop on Gender Awareness for Frontline staff of FEHD
Workshop on Gender Awareness for Frontline staff (2 classes)

Civil Service Training & Development Institute, CSB (2006)
Workshop on Gender Awareness for Frontline staff (2 classes)
Workshop on Gender Awareness for Supervisory staff (3 classes)

Social Welfare Department (2012)(in progress)
Workshop on EQ and AQ (2 classes)
Workshop on managing and enhancing personal effectiveness at work (2 classes)
Self-enhancing Workshop for Clerical Staff (2 classes)

Social Welfare Department (2011)
Workshop on employee counselling
Workshop on managing stress and emotion
Workshop on effective coaching
Workshop on managing and enhancing personal effectiveness at work (2 classes)

Social Welfare Department (2010)
Workshop on EQ and AQ 

Social Welfare Department (2009-2010)
Two-day workshop on Employee Counselling
Workshop on managing and enhancing personal effectiveness at work (2 classes)
Workshop on skills for effective performance of work (4 classes)
Two-day workshop on effective communication with enneagram (2 classes)

Social Welfare Department (2008)
Two-day workshop on Employee Counselling
Workshop on managing and enhancing personal effectiveness at work (2 classes)
Self-enhancing workshop for frontline staff (2 classes) 

Social Welfare Department (2007)
Two-day workshop on Employee Counselling

Transport Department (2004-5)
Divisional Listening Sessions (a total of 26 sessions for 13 divisions)
Workshop on Listening with Our Hearts (40 classes)

Counselling Hotline Services:

Department of Health (2009-2011)
Staff Counselling Services for the staff of Department of Health

Housing Department & Housing Authority (2001-2002), (2008-2010)
Counselling Services on Stress Management for the staff of Hong Kong Housing Authority

ICAC (2003-2004, 2004-2005, 2005-2006, 2006-2008)
Professional Personal Consultation and Counseling Service

Civil Service Bureau (2002-2004), (2004-2006)
Hotline Counseling Service on Stress Management

Other Employee Support Services:

Kai Shing Management Service Limited
Talk on understand and handling violence related incidents (domestic violence, mental illness or drug abuse customers)

Chun Wo Development Holdings Limited
Be a Happy Manager Workshop
Happy Laughter and Positive Thinker Workshop

Tysan Building Construction
Critical Incident Stress Debriefing Group

G-2000
Critical Incident Stress Debriefing Group

Hong Kong Royal Yacht Club
Critical Incident Stress Debriefing Group

Lingnan University
Career Choice: Enneagram

Salvation Army
Staff Development Workshop on Stress Management and Positive Psychology

Hewlett-Packard HK SAR Limited
Talk on Stress Management

Continuing Professional Education, Department of Social Work,
The Chinese University of Hong Kong
Workshop on Enneagram –Its Application in Employee Counselling

China Light and Power Limited
Safety, Health and Environment Day (Funfair) (1 day)

SAGE
Staff Development on Critical Incident Stress Management
Stress management

AIA Assurance Company (Bermuda) Ltd
Team building workshop – picking up new motivation

Jusco
Re-orientation for new staff to new job

National Mutual (AXA) Insurance Co Ltd
Team building workshop – dealing with trust and communication

HK Sanatorium & Hospital
Customer service Leadership training

HK Baptist Hospital
Customer service

SKH Christopher's Home
Coping with change

Inchape
Outplacement preparation and job search skill

CLP
Preparing for early retirement

Clients’ Feedback

  • Provide a comprehensive outline and conceptual framework of EQ & AQ.
  • Content is rich with much solid, thoughtful examples, story to illustrate. Highly help the participants to get the concept.
  • Trainers convey the message clearly and interestingly with appropriate use of exercises and activities.
  • Touching sharings from the trainers impress me a lot.
  • Trainers are professional and they effectively created an interactive atmosphere.

(Participants of EQ & AQ Workshop)

  • All sections targeted different situations which we may face in office. The role play and interactions in courses give me a strong impression in proper counselling skills.
  • Many inspiring theories, role play and games make it more interesting and easier to remember the theories & skills.
  • Very practical skills taught through role plays. Trainers are very keen to deliver counselling key points and share experience.
  • Very energetic and powerful speakers, very good at engaging audience, very useful experience sharing.
  • Very experienced to lead discussions and to give useful feedback during practices & role plays.

(Participants of Employee Counselling Workshop)

  • I get from this course more than stress management but life attitude and goals
  • Well-prepared with good presentation skills. Deliver the workshop with heart.
  • Use of different & many daily life experiences to illustrate the skills. Very impressive & easy to understand.
  • The workshop was not stressful and it was not technical / academic as other training courses. Yet it was meaningful and should be remembered for our life.
  • The workshop reminds me that striking the balance between work, family and personal growth, etc is important

(Participants of Stress Management Workshop)

  • 講者的引導技巧,專業知識令個人有反省,而且大圍個別性格分享很好,非常互動,每位參加者也能參與其中。
  • 能夠幫助自己瞭解性格及週圍他人的性格,從而改進人際關係
  • 從九型人格學習怎樣應付不同類型的顧客。
  • 講者表達非常生動,亦十分容易令人明白九型人格!
(九型人格工作坊參加者)

其他專業培訓

給家長的親職訓練

給教師的專題訓練

給牧者及助人者的輔導訓練

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